This company wont pay out. They ask for all kinds of identification, which is fine i get that trying to keep your account secure. But i sent passport, bank card, utility bills, screen shots of paypal. This wasnt enough! They asked for photo of an old card ( hence the word old) this was a lost card and had had two cards since this! No way i could photograph something i did not have. So i found an old bill with a transaction using this 'old card' then my account was blocked. Ive sent them 7 emails since then, and 4 days with no reply.. ( they were before hand replying quite quickly) my balance ( my winnings are there but they blocked my account. Ive done absolutely everything. Seems to me like they trying to withhold winnings! Beware!
3801 people found this review useful
I'm registered on the OASIS-Spielsperre register in Germany. It's a national register for banned/blocked players with addiction or simply to self exclude from online casinos.Betibet still provided me with a platform to gamble on and they by passed the regulations set out by the OASIS-Spielsperre. I recently learned that Betibet doesn't have a valid license to accept players from Germany however they will continue to accept players from Germany illegally and in doing so they are accepting the most vulnerable of players ( addicts ). I believe this a huge security concern and pathes a greater way for an addict to further destroy his/her life. Casinos like Betibet don't have your safety at interest. By German law they have committed a crime under paragraph 284 Stgb. Furthermore any sales made between buyer and seller are made void. Meaning I should get a refund of all deposits minus withdrawals. They may or may not have a Curaçao Gaming license however this is not valid in Germany. As you do not wish to comply with the OASIS-Spielsperre self exclusion register you are effectively showing a huge lack in player protection and adding fuel to the fire. Not to mention you are manipulating players to leave a positive review in return for 20 free spins which will get them nothing anyway in the hope they don't go back and remove their 5 star review. An illegal casino that manipulates and blackmails their customers. I have proof via emails if anyone wants to see them.
8446 people found this review useful