very nice platform for card games and a sweepstakes casino for slot players the selection of games is great this place is all around one of the top sites I've been playing at the customer service is very nice and quick with responses to any problems you may have they are nice and treat you very good and will do whatever to help resolve your issues now for they're redemptions yep they pay out and they pay fairly quick to my first redemption took a full day and that's good for the first time to top it all off this place is a great laid back place to enjoy yourself and the atmosphere is peaceful and welcoming I recommend clubspoker to anyone who likes to play cards or casino games and I guarantee that you will have a pleasant experience if not just say something to support they will go out of they're way to make sure you have a good experience while utilizing the platform I have a 5 star rating and if they're was a 10 I would rate clubspoker a 10 very good laid back people and you can't hardly find that anywhere these days thanks clubspoker see you soon have a blessed day
2736 people found this review useful
I honestly can’t believe how difficult this casino has made it for me to self-exclude. In my experience, their “responsible gaming” policies feel completely meaningless because no one actually follows them.I first reached out through live chat, where I was told they “can’t close accounts” and that I needed to call support instead. So I called, only to be told that I needed to use live chat. When I went back to chat, they repeated again that they cannot help with self-exclusion. It felt like being stuck in an endless loop where no one takes responsibility.I’ve now sent three emails requesting self-exclusion, and I haven’t received a single reply. Not even an acknowledgement.For a company that advertises responsible gaming, my experience has been the complete opposite. I’ve tried repeatedly to follow their process and protect myself, but it feels like they’re making it as hard as possible.I’m extremely disappointed and genuinely concerned that a casino in 2025 can still handle self-exclusion this poorly. I will not be using this site again, and I strongly urge others to be cautious.EDIT: They wrote all this back, but know that I have yet to receive any email back from them after a week and my account is still fully active :)
6529 people found this review useful