Continues to be the best platform I have ever played on. The customer service is top notch. Also I win over and over and get my withdrawls very quickly. 100% recommended!

My wife and I were going to a hotel and were having our wedding ceremony that afternoon. I was waiting for a redemption to be put into my account. I still hadn't received it that morning. I contacted customer support. I explained the situation and that it was our wedding day. The person I dealt with was able to expedite the process and the deposit was in time for us to check in. They explained that under normal circumstances it would take a couple of days more for funds to be released but would make sure we had it in time. We checked in and had a wonderful time.

I discovered that the slot music can't be turned off in some games, and it's too loud. I like to listen to the simplest melody, but in some machines, the noise just drowns out the rest.

I'm registered on the OASIS-Spielsperre register in Germany. It's a national register for banned/blocked players with addiction or simply to self exclude from online casinos.Betibet still provided me with a platform to gamble on and they by passed the regulations set out by the OASIS-Spielsperre. I recently learned that Betibet doesn't have a valid license to accept players from Germany however they will continue to accept players from Germany illegally and in doing so they are accepting the most vulnerable of players ( addicts ). I believe this a huge security concern and pathes a greater way for an addict to further destroy his/her life. Casinos like Betibet don't have your safety at interest. By German law they have committed a crime under paragraph 284 Stgb. Furthermore any sales made between buyer and seller are made void. Meaning I should get a refund of all deposits minus withdrawals. They may or may not have a Curaçao Gaming license however this is not valid in Germany. As you do not wish to comply with the OASIS-Spielsperre self exclusion register you are effectively showing a huge lack in player protection and adding fuel to the fire. Not to mention you are manipulating players to leave a positive review in return for 20 free spins which will get them nothing anyway in the hope they don't go back and remove their 5 star review. An illegal casino that manipulates and blackmails their customers. I have proof via emails if anyone wants to see them.