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I enjoy Playing on scrooge LLC. 2 days ago I had an offer of 2.99$ for 5$ and like 20 spins. Well I ended up winning 50,000$ life changing for me I couldn't believe it. But after trying to redeem my account got permanently Closed. For violating the terms I didn't know i was violating anything. I didn't do it on purpose. And now they won't even email me back saying what terms I violated. It really sucks that's the most I've ever won. That 50k would of done so much. But I got ripped off.I don't see what I did so wrong besides winning. I wish they would at least email back telling me why ridiculous

Very simple and easy Casino.

Best online gaming experience to date! I came across Lucky Red Casino through a local casino's (Mystic Lake) website. Joining was fast and simple. I very impressed with the graphics of the games and how each game was exciting and fun to play. I made a deposit and got an outstanding welcome bonus. Well not winning much on the free spins, I did win overall. I was able to withdrawal exactly what was expected and to do so all I need to do is the verification. Proof of who I am and residence with a selfie. Also, the customer service they have is definitely top of line service. I used the chat option one night due to an issue at which I thought I had lost a feature because right after I hit all of a sudden it brought me back to the home page. So I chatted with Customer service and they knowledgeable of how the game and website operate as well as very professional as they took the time to go into detail on how the spins work vs the graphics if there were any glitches as well as walked me through the steps to take if another thought problems arise. I was happy to hear I did not lose the feature and it was still waiting for me. My phone is the only issue which the customer service team still had the patience to work through. I was already a satisfied customer once my chat session ended. However, going above and beyond customer service I received a personal email from Jake (one of our hosts), who just wanted to follow up with me to ensure there was no issue or if there were anymore questions he could assist with. Impressive! 5 stars from me. You and your team keep up the good work. I see it and appreciate it. Thanks Again!Erin Corell

Sorted issues promptly good customer service